Support
Last updated: June 13, 2026
Find answers in our documentation, monitor platform uptime, or contact the Scoutly team directly. We're here to help you land your next role.
1.Self-Service Resources
Most questions are answered here. Check these resources before reaching out — you'll likely find your answer faster.
- Documentation: Quickstart guides, ATS match optimization tutorials, browser extension setup, and application workflows.
- FAQ: Answers to frequently asked questions about AI credits, ATS compliance, supported job boards, and billing.
- System Status : Real-time uptime and health status for all Scoutly services — web app, API, AI tailoring pipeline, and ingestion worker.
2.Bug Reports
Found an issue with resume rendering or job parsing? We're eager to fix it. Please reach out to our team or file an issue with the job posting URL and details.
3.Feature Requests
Have an idea that would make Scoutly even more helpful for your career search? We build in public and prioritise what job seekers request most.
4.Community & Support
Connect with fellow professionals, exchange interview prep advice, and get fast help from our team.
- Telegram Community — Real-time job drops, platform alerts, and community discussions.
- WhatsApp Channel — Daily curated tech opportunities and hiring updates.
- GitHub Community Discussions — Advice, resume reviews, and platform feedback.
- support@scoutly.in — Direct email support for account and billing inquiries.
Contact Us
If you have any questions, concerns, or feedback, feel free to reach out to us. We are always here to help.